FAQ

Answers to your most commonly asked questions...

  • I don't see purchased courses in my account.

    The most common reason for this is when students have accidentally created multiple accounts on our school site. Please make sure the account you logged into is the SAME ONE you used to make your purchase.

  • I can't log in

    The most common reason for this is when students have accidentally created multiple accounts on our school site or have a typo in their email. See if you can find the account creation receipt which will show your correct email address. You can also reset your password and see if that helps.

  • What is your refund policy?

    We have a strict no refund policy and want everyone to own and back their purchase decisions. Please be 100% sure before making your purchase.

  • How can I sign up for your email newsletter?

    You can sign up for Mina’s email list here. https://bit.ly/2YgfnN8

  • Does Mina offer 1:1 coaching?

    Here is her current coaching package. https://bit.ly/3PNlxdI

  • Which course should I start with?

    We always recommend going with your first gut feel or the one your heart is pulling you towards, but if you absolutely can’t decide, we recommend starting with the Basic Babe Bundle. https://bit.ly/2HOtbpk

  • I can't view video and/ or audio files...

    Please try a different device or browser and see if that helps. Here is a trouble shooting guide that may help. https://support.thinkific.com/hc/en-us/articles/360030352674

  • Does Mina offer payment plans?

    We now offer buy now pay later options like Affirm, Klarna, and Afterpay to USA residents. These options show up at checkout for you to select. Paypal also offers payment plans in some countries. We do not have international payment plans at this time. Please consult your credit card companies or bank.

  • I need a Human Design reading

    For Human Design Readings, Contact Armaan at [email protected]

  • I would love to host/interview Mina on my podcast/Youtube channel?

    Mina is not taking any interviews during the summer.

  • Youtube Membership Issues:

    YouTube memberships are handled by YouTube customer support and therefore we are not able to assist. Please contact YouTube customer support for any issues related to YouTube.

  • I need help with my Affirm or Klarna account.

    Unfortunately, our team does not have access to these 3rd party company's customer service support. Please contact them directly.